****The phone lines are at their busiest before 10am therefore if you need an appointment with a member of the nursing team or are calling to book a blood test please call back after 10am.****
****Calling for results? To allow us to better manage demand on our phone lines please can all patients wishing to discuss results call the surgery after 2pm only.****
****Please note we cannot process repeat prescription requests over the phone. Please either use the econsult service via our website homepage or drop in a written request to the surgery.****
****Owing to the number of requests being received we are asking patients to provide 7 days for us to process a prescription rather than the usual 2 working days.****
****We are offering face to face appointments as well as telephone consultations as such if you wish to see a GP for a consultation please do let the reception team know when booking your appointment. Please note a GP may still ask to see you face-to -face following a telephone consultation if they deem it appropriate.****
****Travel vaccinations should be booked with the Surgery at least 6 weeks’ prior to travel.****

Home Visits

Please Make Every reasonable Effort to attend the surgery rather than request a home visit.

St Thomas' Surgery Home Visits

If you require a home visit, please telephone 01437 762162 before 10.30 a.m. (except in the case of an emergency).

Home visits are offered on clinical need and you may be telephoned by a doctor prior to a visit.

One home visit takes the time of at least 5 surgery appointments, so we do ask that patients try to come into the surgery if at all possible.