****Patient Participation Group meeting: Tuesday 21 May 2024 at 18:30 in the Waiting Room. ****
****The Waiting List Support Service is dedicated to helping patients on an NHS waiting list in many different ways. Click here for further information ****
****The phone lines are at their busiest before 10am therefore if you need an appointment with a member of the nursing team or are calling to book a blood test please call back after 10am.****
****Calling for results? To allow us to better manage demand on our phone lines please can all patients wishing to discuss results call the surgery after 2pm only.****
****Please note we cannot process repeat prescription requests over the phone. Please either use the econsult service via our website homepage or drop in a written request to the surgery.****
****Owing to the number of requests being received we are asking patients to provide 7 days for us to process a prescription rather than the usual 2 working days.****
****We are offering face to face appointments as well as telephone consultations as such if you wish to see a GP for a consultation please do let the reception team know when booking your appointment. Please note a GP may still ask to see you face-to -face following a telephone consultation if they deem it appropriate.****
****Travel vaccinations should be booked with the Surgery at least 6 weeks’ prior to travel.****
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NHS Waiting Lists & Support

NHS Waiting Lists & Support

Specialties Waiting Lists

Please note some specialties are greyed out on the Specialties Waiting Lists and not clickable as there is not enough patient data to be able to report wait times.

If you are not sure which specialty you have been referred to, please check any correspondence that you have received from your hospital as this information should be included.

NHS Waiting List Support Service Leaflet
English
NHS Waiting List Support Service Leaflet
Welsh

NHS Waiting Lists

The NHS has devised an information guide to help patients better understand how long people are waiting for services provided by the each Local Health Board.  

It is important to bear in mind:  

It is important that you are supported to keep yourself well whilst you wait. You can visit the Waiting Well, Live Well and Health A-Z pages of this website. Your local health board’s website may also have further information and help.

Preparing for Treatment
Hywel Dda University Local Health Board - Specialties Waiting Lists

NHS Waiting List Support

If you are a patient on a waiting list for treatment, the waiting list support service can help you in many ways. 

  • review your situation while you are on the waiting list, to see if there is any additional support that could help improve your quality of life and independence.
  • help with referrals to other health board services such as physiotherapy, occupational therapy, Expert Patient Programme, specialist nurses and smoking cessation.
  • help with referrals to community services such as care and repair, Delta Wellbeing or Dewis Cymru.
  • support you to take control over your condition while you are waiting for treatment.
  • provide reassurance and advice on what you can do if your symptoms deteriorate.

You can contact the WLSS in a variety of ways, our office is open Monday to Friday from 9am to 5pm (excludes bank holidays):

Telephone: 0300 303 8322 and choose option 3

Email: ask.hdd@wales.nhs.uk

Waiting List Support Service
Rifleman’s Lane,
St Thomas’ Green, Haverfordwest, Pembrokeshire. SA61 1QX

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Rifleman Lane,
St Thomas’ Green,
Haverfordwest,
Pembrokeshire.
SA61 1QX

About

Services

Other Services

Contact Us

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