Meet the team at St Thomas’ Surgery:
Choose the right support for your need here.
If you require a home visit, please telephone 01437 762162 before 10.30 a.m. (except in the case of an emergency).
Home visits are offered on clinical need and you may be telephoned by a doctor prior to a visit. One home visit takes the time of at least 5 surgery appointments, so we do ask that patients try to come into the surgery if at all possible.
Telephone numbers that may help to learn more about your out-patient appointment can be found below:
Withybush Hospital: 01437 645545
Tenby Cottage Hospital: 01834 845400
South Pembrokeshire Hospital: 01646 682114
Your results will be reviewed by a clinician once received and where the clinician deems it urgent that they discuss the results with you they will contact you as soon as possible. Often you will be contacted and asked to make a routine appointment to discuss non urgent matters. In such cases our admin team will either call you to arrange an appointment or you will be sent a letter inviting you to call the surgery to make an appointment. If you are concerned that your results have been missed please contact reception after 10am and they will be happy to try to assist you. Please note that where tests have been requested by a hospital consultant these results will be reported back to the requesting clinician as such you are advised to contact the clinician you are under for these results.
From time to time, you may want advice on a health problem or medication.
You may leave a message for the doctors with the receptionist. The doctor will not be able to speak with you during his/her surgery, as this will disrupt another patient’s consultation. If the doctor feels that it is necessary to call you he/she may call you back or leave a message with the receptionist.
Your first contact will be with one of our receptionists who endeavour to be courteous at all times. Please try to be courteous in return, as their job can be very difficult. Your patience and understanding are respectfully requested.
Telephone: 01437 762162
The practice is committed to providing a safe, comfortable environment for staff and patients. If you would like a chaperone during your consultation, please inform your doctor. A Practice Nurse or Health Care Assistant will usually act as your chaperone, but on rare occasions a Receptionist may be asked to chaperone.
Self-Referral forms for physiotherapy, podiatry, etc can be found here.
We aim to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. Speak to whomever you feel most comfortable – your GP or Practice Manager, who will be happy to help you. In the majority of cases concerns can be resolved quickly and easily.
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause to raise a concern. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a concern please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding our concerns procedure from reception.
The surgery is open 8:30 am until 6:00 pm. The surgery is open throughout lunchtime. However, our telephone lines are open from 8:00 a.m. until 6:30 p.m.
Outside these hours, on weekends and Bank Holidays please contact Out of Hours on 111.
The surgery will be closed on the following days:
Wednesday December 25, 2024 – Christmas Day
Thursday December 26, 2024 – Boxing Day
Wednesday January 1, 2025 – New Year’s Day
Friday April 18, 2025 – Good Friday
Monday April 21, 2025 – Easter Monday
Monday May 5, 2025 – Early May Bank Holiday
Monday May 26, 2025 – Spring Bank Holiday
Monday August 25, 2025 – Summer Bank Holiday
The surgery is open 8:30 am until 6:00 pm. The surgery is open throughout lunchtime. However, our telephone lines are open from 8:00 a.m. until 6:30 p.m.
Outside these hours, on weekends and Bank Holidays please contact Out of Hours on 111.
Rifleman Lane,
St Thomas’ Green,
Haverfordwest,
Pembrokeshire.
SA61 1QX
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