****Patient Participation Group meeting: Tuesday 21 May 2024 at 18:30 in the Waiting Room. ****
****The phone lines are at their busiest before 10am therefore if you need an appointment with a member of the nursing team or are calling to book a blood test please call back after 10am.****
****Calling for results? To allow us to better manage demand on our phone lines please can all patients wishing to discuss results call the surgery after 2pm only.****
****Please note we cannot process repeat prescription requests over the phone. Please either use the econsult service via our website homepage or drop in a written request to the surgery.****
****Owing to the number of requests being received we are asking patients to provide 7 days for us to process a prescription rather than the usual 2 working days.****
****We are offering face to face appointments as well as telephone consultations as such if you wish to see a GP for a consultation please do let the reception team know when booking your appointment. Please note a GP may still ask to see you face-to -face following a telephone consultation if they deem it appropriate.****
****Travel vaccinations should be booked with the Surgery at least 6 weeks’ prior to travel.****

Your NHS Experience 2023

NHS Wales Experience Questionnaire 2023

The experience that you have of care is important to us. This might be an appointment with your doctor or health visitor, a hospital stay, an outpatient visit or something else. We would be grateful if you could complete this survey so that we can understand this better.
The questions are based on the things that patients have said matter most. We will ask you questions about your latest experience of healthcare. Please help us by giving your honest opinion.
The questions mostly have 4 options and you are asked to tick the answer that you feel best describes how you feel.
Some of the questions have ‘not applicable’. Please tick this if the question is not relevant to your experience.
We do not need to know your personal details but have asked some general questions at the end about who your are. This is so we can make sure we are asking all groups of people about their experience.
If you would prefer to complete this questionnaire in Welsh or easy read format, please obtain a copy from the surgery.